Shipping & Delivery
At Gamingchase, your satisfaction is our top priority. As a fashion brand dedicated to providing exceptional products and service, we are pleased to offer free shipping on all orders within Vietnam. This Shipping Policy outlines important details regarding the shipping and delivery of your fashion items. Should you have any further questions or concerns, please feel free to contact our customer support team.
Order Processing Time: We understand that receiving your fashion items promptly is essential. Once you place an order with Gamingchase, we will make every effort to process and ship it as quickly as possible. Our typical order processing time is 1-2 business days. Please note that this timeframe may vary during peak seasons or promotional periods.
Delivery Time: Our estimated delivery time within Vietnam is generally 3-5 business days. While we strive to meet these expectations, please understand that delivery times may be subject to unforeseen circumstances or external factors beyond our control. Rest assured, we will keep you informed of any delays or issues that may affect the delivery of your order.
Shipping Charges: Great news! We offer free shipping on all orders within Vietnam. There are no additional charges for shipping your fashion items to your designated address. We believe that fashion should be accessible and affordable, and our commitment to free shipping reflects our dedication to providing exceptional value to our customers.
Delivery Area: As a fashion brand, we currently deliver exclusively within Vietnam. We apologize for any inconvenience this may cause to our international customers. However, we are continuously exploring opportunities to expand our shipping coverage and cater to a broader audience. Stay tuned for updates regarding international shipping options.
Order Tracking: Once your order has been processed and shipped, we will provide you with a tracking number. This tracking number allows you to monitor the progress of your shipment. Simply visit our website and enter the tracking number in the designated tracking section to receive real-time updates on the whereabouts of your order.
Undeliverable Packages: In the event that your package is deemed undeliverable due to an incorrect or incomplete address provided by you, the customer, we will make every effort to rectify the situation. Please ensure that the shipping address provided during checkout is accurate and complete to avoid any delivery issues. If you realize that you have made an error in your shipping address after placing the order, please contact our customer support team as soon as possible to request a correction.
Damaged or Lost Packages: We take utmost care to ensure that your fashion items are packaged securely to minimize the risk of damage during transit. However, in the unfortunate event that your package arrives damaged or is lost in transit, please contact our customer support team immediately. We will work closely with you to resolve the issue and arrange for a replacement or refund, depending on the circumstances.
Contact Information: Should you have any questions, concerns, or need further assistance regarding our shipping policy, please don't hesitate to reach out to our customer support team. You can contact us through the following channels:
Phone: +84 (848) 395-412
Our dedicated support team is available to assist you during our regular business hours and will strive to respond to your inquiries as promptly as possible.
Thank you for choosing Gamingchase as your trusted fashion brand. We appreciate your business and look forward to providing you with an exceptional shopping experience